Tuesday, June 10, 2014

Which One is Better for Your Business: Analog or Digital Phone System?

With any business, having the right phone system installed is detrimental to a company’s telecommunication needs. This is why choosing the best phone system is essential.

The key to choosing the right phone system for your business lies in your communication needs. Do you need to forward calls to your mobile? Do you need VoIP? Do you do transaction-based businesses? Before you call a telecommunication company, assess what it is you need. And after that, compare it to the features of an analog and digital phone system to see which the right fit is.

What’s the difference between an analog and a digital phone system? An analog phone system uses a copper wire. It’s typically your reliable and typical home phone. It has mute, hold, redial and speed dial. The analog phone system is very simple to use. However, there is limited expansion for this.

An analog phone system is cheaper too because it uses less-modular hardware, making it less expensive to configure and upgrade. In the long-run, this is the more economical choice, but you’ll be working on a closed system. Nonetheless, analog phone systems now can integrate features like VoIP with the use of adapters.

On the other hand, digital phone systems use a propriety bus structure so the user can add different features and capabilities. This phone system has a cabinet where additional boards can be added. For instance, if you want to add VoIP, music on hold or an alarm system, you just need to install a modular add-on board.

A digital phone system does not use copper wiring, making it more flexible with every change. Upgrades can be done simply through software. Digital phone systems offer voice mail, call forwarding, virtual call attendants and other modern features.

If you have a small business, you can go for an analog phone system initially. This way, you don’t have to invest big money yet. But if you have a large business and need to upgrade your telecommunication system, there’s no doubt that you will need a digital phone system. It has so many features that you can utilize.

Digital phone systems have one advantage over the analog one—it’s software controlled. When a phone system is software controlled, everything becomes easier and more convenient. Adding features is done with just one click, there’s no need to go through the wires anymore. As a result, having digital phone systems installed makes your communication more flexible.

Digital South Communications
503 E Jackson St., #121, Tampa, FL 33602
727-441-2700

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