Thursday, September 17, 2015

WHAT KIND OF BUSINESS TELEPHONE SYSTEM DO YOU HAVE?

Businesses have certain kinds of business telephone system. A business telephone system is a telecommunication innovation which makes business easier by providing solutions for customer care, easier transactions, and many other things. It can be an analogue or a digital phone system. Both analogue and digital phone system have their own advantages and disadvantages and assures you that they both provide the needs of your business. Having these two kinds of phone system, how will you able to choose the perfect one for your business?

In choosing between analogue and digital phone systems, you should be able to properly classify your business. You should be able to tell if you need a phone system because of the volume of businesses, the amount of transactions you are targeting every day, or if you want to use the phone system to improve your relationship with your clients and business partners. In choosing between an analogue or digital phone systems, you should be able to identify if you need to transfer calls from one phone to another or if you need a voice over or agent to assist in your calls.

An analogue phone system is the same with your typical home telephone. It features functions like mute, hold, mute, speed dial, and redial. Since it is built with standard copper proven to be effective in telephone lines, an analogue phone system boasts good voice quality and reliable reception. On the other hand, a digital phone system is more modern. Though a digital phone system promises clearer and more sophisticated voice, sometimes receptions are intercepted especially due to inclement weather. The promise of a digital phone system is its more modernized and advanced features such as ringback, voice over during answering, and alarm systems.

The biggest advantage of a digital phone system is its ability to provide faxing services and modern features like IP interface which enables texting, emailing, and dialling through a computer. An analogue phone system may pose difficulty in transferring calls or attending to large volume of inbound calls.
Despite these differences, analogue and digital phone systems can be integrated. For example, the alarm system of an analogue phone system can be appended to a digital phone system. There are many other things that can be done by the integrated analogue and digital phone system. It is just important to stick to the objectives of your company. You will be able to pick the best phone system for your business if you fully understand the vision and the goals of your business.

Digital South Communications
503 E Jackson St #121 Tampa, FL 33602
(813) 877-7733

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