Monday, August 24, 2015

THINGS TO KNOW BEFORE GETTING DIGITAL PHONE SYSTEMS

For enterprise, digital phone systems reduce cost for requirement, lines, manpower, and maintenance. All of an organization’s voice and data traffic is integrated into one physical network, bypassing the need for separate phone lines. Although there is a significant initial setup cost, significant net savings can result from managing only one network and not needing to sustain an analog telephone system in an increasingly digital phone system.

Analog and Digital Phone Systems: The Difference

Analog phones, they are reliable, boast good voice quality, and have the basic features you might find in a typical home phone such as hold, mute, redial, and speed dial. They may also be able to transfer calls between extensions. But their features end there. Digital phone systems are more modern. Digital phone systems are designed with a proprietary bus structure for adding features and capabilities. Boards are added to the cabinets for analog, digital, or IP phones. Features such as music on hold, VoIP integration, and alarm systems can be supported with modular add-on boards.

Advantages of Using Digital Phone Systems

When you use a traditional phone system, you pay for every second that you’re on the phone, which can add up, especially if your business makes regular outside phone calls. With a digital phone system you are making calls over the internet so you are only paying for the internet, which you would most likely already be connected to.

Disadvantages of Using Digital Phone Systems

Because digital phone system uses an Internet connection, it's susceptible to all the hiccups normally associated with broadband services. All of these factors affect call quality, latency, jitter, and packet loss. Phone conversations can become distorted, garbled or lost because of transmission errors. Some kind of stability in Internet data transfer needs to be guaranteed before digital phone systems could truly replace traditional phones

The Final Verdict

The lower cost of digital phone systems allows small businesses to enjoy the features that once only large businesses could afford. Pricing between the two has become competitive over the past decade, and with the growing number of hosted VoIP service providers, the price of digital phone systems becomes even more affordable.

Digital South Communications
503 E Jackson St #121 Tampa, FL 33602
(813) 877-7733

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