Tuesday, August 18, 2015

PUBLIC SELF STORAGE: GETTING YOUR MONEY’S WORTH

Public self-storage customers are concerned about the safety of their goods in storage, and security has become a non-negotiable amenity at any public self-storage facility. Most public self-storage owners and operators invest in some form of access control including perimeter fencing, access gates and keypads. Others install security equipment and features including wireless door alarms, video surveillance, digital video recorders, motion-sensor beams, and site-graphics displays. Get to know how to maximize your secure storage rentals by reading the tips below.

1. Do some customer service assessment. The first time you contact a secure storage facility, whether by email, phone, or in person…you will find out how customers are treated. A good manager should greet customers in a friendly manner and answer all questions thoroughly and efficiently. Things to watch for: a failure to give a straight answer and a lack of organization in the office.

2. Check their amenities. Find out what types of amenities secure storage facilities offer. Most people assume that all storage units are the same, but this isn’t the case. You can rent out spaces that have things like climate control or extra security, so make sure to compare the offerings of all the storage facilities in your area before you choose one.

3. Contracts and agreements. Avoid surprises by reading your public self-storage contract carefully. A self-storage contract outlines all fees and rules regarding your rental unit. Your contract should itemize the cost of the unit, hired labor, truck and equipment rental, insurance, and a lock. In addition, it should explain billing, security, and insurance policies, which would include:
a.       Rental fee
b.      The cost of extra services or equipment
c.       Billing schedule and payment options
d.      Access instructions
e.      Termination information
f.        Eviction policies

3. Assess their insurance policies. If something’s valuable enough for you to pay to store it, don’t risk losing it in a disaster such as a fire or roof collapse. If you have homeowner’s or renter’s insurance, ask your agent whether the items in your self-storage unit are covered under your policy. If they are not, buy at least the minimum amount of insurance offered by the public self-storage facility.

Ives Dairy Self Storage
20340 NE 15th CT Miami, FL 33179
(305) 651-5354

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