What to Ask a Self-Storage Facility

Complaints arise when clients are not satisfied with the product or service they are offered. Due to a thousand self-storage facilities around the world, the competition is getting tighter and what clients want is to keep a safe play in picking their own. Here are some questions you might want to ask before signing a deal with a self-storage facility.

      How reliable is the Customer Service department?

o   When clients call, some calls are re-routed to a call-center. Call centers agents have the ability to answer questions regarding the services offered by the company; however, it is best to be in contact with the on-site manager to be able to have full understanding on the services offered by the self-storage facility. Another thing to consider is the availability of the managers; the best is to look for one that is available 7 days a week (except major holidays) to make sure that you are attended to immediately.

·         Are there possibilities of faulty security systems?

o   One of the reasons why you picked to rent a unit at a self-storage facility is to ensure the safety of your items even when you are away. It is best to know if the self-storage facility needs a security code to enter and exit; this is a great way to limit visitors in the facility as well as robbers. Another is to look for a self-storage facility that is equipped with multiple security cameras and high definition monitors to be able to manage problems.

·         How does the access and maintenance work?

o   Pest control is not enough with a huge self-storage facility; a small piece of food in a unit can cause rodents and other pests infesting the whole area. Units should be checked for and proofed against leaks. Water or moisture is one of the worst enemies of your items, and a sign of moisture is water stains on walls and rusty doors.

·         Is the Price worth the service?

o   There are a few options you can choose from when paying your bills on the self-storage facility. A reasonable rate both during and after the first full 30-day rental is what you should look for. Promos are sometimes impractical when the consequences are paying more on the next few months after the promo period or low-quality units due to cost cuttings.

It is okay to shell out a few dollars and take more time to think about your decision to make the most out of the services offered by the self-storage facility.

Pembroke Pines Self Storage

10806 Pines Boulevard, Pembroke Pines, FL 33026

954-435-6885

http://www.pembrokestorage.com/

http://www.businesslocallistings.com